Privacy Policy

Your privacy is our priority. Learn how we protect your data.

Effective Date: 01 April 2025

At Anlex Software Solution, we are committed to safeguarding the privacy and confidentiality of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and use our digital services.

1. Information We Collect

When you use our services or contact us, we may collect the following personal information:

  • Full name
  • Email address
  • Mobile number
  • Company/Organization name (if applicable)
  • Billing information (for invoicing purposes)
  • IP address and device/browser details (automatically collected for security purposes)

2. How We Use Your Information

We use your information to:

  • Process service requests and payments
  • Communicate with you regarding your services or support requests
  • Improve and personalize your experience with our services
  • Maintain system security and prevent fraud

We do not use your data for unsolicited marketing without your consent.

3. Data Sharing

Your privacy is important to us. We do not sell, rent, or share your personal data with any third party. Your information is only accessible to authorized personnel at Anlex Software Solution for the sole purpose of providing and supporting our services.

4. Data Storage & Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss or alteration, or misuse or destruction. Our systems are protected using standard security practices including encryption, firewalls, and secure access protocols.

5. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to understand user behavior and improve functionality. You can disable cookies in your browser settings, though this may affect some website features.

6. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Withdraw consent (if applicable)
  • Request deletion of your data (subject to legal or business retention requirements)

To exercise these rights, please contact us at info@anlex.lk.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website, and the “Effective Date” will be updated accordingly.

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